About Our Hearing Center
Our goal is to provide you the best possible hearing care, based upon your individual needs. We provide a comprehensive array of services related to prevention, evaluation, and rehabilitation of hearing impairment. These services include comprehensive hearing evaluations, specialized diagnostic testing, and industrial hearing screenings.
Furthermore, our services are not only for people who have hearing problems. The clinic offers custom made hearing protection for hunters, people who work in a noisy environment, and many more. In addition, custom-made in-the-ear monitors are available to musicians, and custom fit earpieces for hands-free cellular phone operation are available. And, the popular custom-made swim molds are a must-have for both children and adults who enjoy swimming and going to the beach.
We're here to help people with hearing deficiencies live the life they want with the hearing they have. Acquiring and using a new hearing aid is a multiple step process that may involve several office visits.
Our Hearing Aid Program follows the following basic steps. Click on each step for more information.
1. Hearing Test
The Audiologist will take a thorough case history. This provides information about the hearing loss, probable cause, duration and the presence of any medical condition that would suggest a medical referral.The hearing test is conducted to provide information about the degree and nature of the hearing loss as well as the ability to process and understand speech sounds. This evaluation is done in a sound-proof booth while wearing earphones. Each ear is tested separately. You won't feel cramped in one of those tiny phonebooth-size chambers -- our booth is a spacious 7 x 7 feet.Another test, called tympanometry, may be conducted to assess middle ear function. This helps determine your candidacy for a hearing aid vs. a medical referral.
2. Medical Clearance
The FDA recommends all users of hearing aids to be examined by a physician, preferably one who specializes in the diseases of the ear (otolaryngologist). Many insurance companies that provide hearing aid benefits require a physician's medical clearance before the hearing aid fitting. It is always in your best interest to be evaluated by a physician prior to the hearing aid fitting, especially if there is a history of ear infections, surgeries and/or a difference in hearing between the two ears.
3. Hearing Aid Selection
The audiologist and patient will discuss the hearing test results as well as lifestyle and listening needs. The patient will receive information about the different styles of hearing aids and different types of hearing aid technology. We review the advantages and disadvantages of each depending on the patient's listening needs and hearing loss, along with cost and maintenance issues. Hearing aid styles from largest to smallest include behind-the-ear, in-the-ear, in-the-canal, and completely-in-the-canal. Recent "open fit" hearing aids do away with the feeling of ear occlusion -- a common complaint among hearing aid wearers. Today's hearing aids are almost all digital, enabling far more sophisticated sound processing such as directionality and noise suppression, relative to older analog aids. They are also capable of reducing or eliminating annoying feedback or "whistling" that can occur if the fit to the ear canal is not tight.After the patient and audiologist select a hearing aid configuration, an ear impression is taken to record the exact shape of your ear. This allows the laboratory to make a custom hearing aid or earmold that will fit snugly yet comfortably. A deposit is usually collected at this visit.
4. Delivery and Orientation
The finished hearing aids are delivered at this visit. The audiologist will discuss maintenance and operation of the hearing aids and realistic expectations. Literature is given to the patient and family members regarding care and cleaning, batteries, troubleshooting, and getting accustomed to wearing hearing aids. The thirty day trial period begins.
5. Hearing Aid Re-Check
During the 30 day trial period, the patients are asked to meet with the audiologist to ensure that they are adjusting to amplification after they have been wearing them in environments typical of the patient's lifestyle. There may be multiple follow up appointments as you get used to sounds not heard in a long time.Family members or a friend are strongly encouraged to attend any of the visits, especially the hearing aid selection and delivery/orientation appointments.
Trial Period & Warranty
Every hearing aid purchase includes a 30-day money-back trial period, during which you may return your purchase for a full refund for any reason whatsoever. Every hearing aid purchase also includes a full 3-year warranty and loss/damage insurance.
During the 3-year warranty period, we provide you with free batteries, cleanings, adjustments, and repairs as needed, or a brand new replacement in the event of a failure.
Oops! If you should lose or accidentally damage your hearing aid during the 3-year warranty period, it can be replaced under the included loss & damage insurance with a $350 deductible (per ear).
Wherever you buy, pay close attention to your provider's policies on all of the above.
Most patients who have hearing loss will benefit significantly from hearing aids. The degree of benefit varies depending on the nature of the hearing loss. Hearing aids will not restore hearing to normal and it takes time and motivation to get used to them. However, hearing aids can be very important in staying active and improving the quality and enjoyment of life.